Due to a technical issue affecting a small number of ENCTS NoWcards issued to residents of Cumbria, Blackpool Blackburn and Lancashire when these are used on-bus the driver will see, on his ticket machine, that the card is expired.If this happens, the driver will check the expiry date printed on the card and if it is still valid the pass holder will be issued with a ticket for travel. Pass holders experiencing this problem should apply for a replacement NoWcard by contacting the NoWcard Helpline on 0300 123 6737 as soon as possible
NoWcard has been set up jointly by Cumbria and Lancashire County Councils, and Blackburn with Darwen and Blackpool Borough Councils, in conjunction with the District Councils of Lancashire and Cumbria. Working closely with bus operators and other agencies, each local authority will be issuing NoWcards and equipping buses with new or upgraded ticket machines over the coming months, all under the NoWcard banner.
Within each NoWcard is a small electronic chip, which gives details of your concessionary fare discount. The ticket machine on your local bus service, will be able to read your NoWcard, check its validity and ensure that you are given the correct fare. Your personal details are kept securely by your District Council; these details cannot be read by bus service operators. The NoWcard allows the bus service operator and the local authority, to account accurately for concessionary fares, so that the concessions are paid for correctly.
You can get more information on Concessionary Bus Pass schemes in leaflets produced by Lancashire or Cumbria County Councils and available from libraries, travel information centres and Council offices.
You can also get help concerning your NoWcard by telephoning NoWcard on 0300 123 6737
For more information, contact details and leaflets please click here.