NoWStar

For NoWStar enquiries call 01254 588190

Introducing NoWStar

The new way to pay for bus travel - A pilot in the Blackburn area only

The NoWStar card is the new way to pay for bus travel. You pay as you go for credit and there are some great benefits in it for you:

  • Use it to buy single or return tickets and other ticket types at the bus operator's discretion. (See below for full details).
    • You can use your card on different operators’ buses
  • There is no need to carry cash with the NoWStar card once you have topped it up.
  • Easy to use and completely flexible, use it as often or as little as you need to.

Download the PDF application form (PDF 107 KB)
After completion, send it to the address shown on the form.

What is the NoWStar card

A pay-as-you-go card that can be topped up with cash on the bus and the fare is deducted from the value on the card each time it is used, leaving a balance for further journeys.

How to apply

You can download the application form (PDF 107 KB)

After completion, send it to the address shown on the form.

Top up

You can top up with cash on the bus. You can add any amount in multiples of £5, up to the maximum card value of £50.

Running low on credit

You must have enough credit on your card to pay for the journey you wish to make.
Part payment in cash is not allowed. You will need to top up first.

If your NoWStar card fails

Where a NoWStar card fails to work, you will be asked to pay the full fare.
Please return your card to the
NoWcard Bureau,
PO Box 100,
County Hall,
Preston,
PR1 0LD
and a replacement card will be issued with any remaining balance that is shown on your returned card.

Services valid for travel with a NoWStar card:

The bus services which will accept NoWStar cards are listed below.

We hope that this answers any questions you may have, but please contact us on 01254 588190 if you need any further information.

NoWStar Terms and Conditions

  1. The NoWStar card is available to bus users on the following operators’ services:

    • Rosso – All tickets available to purchase
    • Transdev - Single and return tickets only available to purchase
  2. NoWStar cards should be secured in the same way as cash. Any balance
    remaining on lost or stolen cards will not be reimbursed.
  3. Lost or stolen cards will normally be replaced free of charge. However, Lancashire County Council reserves the right to introduce a charge for replacement NoWStar cards at a future date.
  4. Any discounted fare offered in conjunction with the use of a NoWStar card is at
    the sole discretion of the bus operator concerned and may be changed or
    withdrawn at any time.
  5. There must be sufficient funds on a NoWStar card offered in payment to cover
    the cost of the full journey requested. Part payments with cash are not permitted.
  6. If a NoWStar card fails to work, the holder will be asked to pay the full cash fare. The NoWStar card should then be returned to the
    NoWcard Bureau,
    PO Box 100,
    County Hall,
    Preston,
    PR1 0LD.
    A replacement card will be issued to the holder in due course, credited with any remaining balance from the failed card.
  7. Lancashire County Council receives the personal data from NoWStar card applicants, in order to issue NoWStar cards. Any information provided on the application forms will only be used for the administration of the NoWStar Scheme. The data controller for this purpose is Lancashire County Council. All parties must comply with the requirements of the Data Protection Act 1998, insofar as these requirements apply to the provision of the service.
  8. Lancashire County Council reserves the right to alter these Terms and Conditions at any time. Any changes will be posted on this website.

These Terms and Conditions are valid as at 31st July 2015.

This is a scheme promoted by NoWcard, which is a partnership between Cumbria and Lancashire County Councils, with Blackpool Council and Blackburn with Darwen Council.